Product Questions

When can I expect delivery?

Lead times are listed on each product page under the title and also down in the product description. Lead times indicate how long it takes to get your package ready to ship. From there, it could take an additional 2-5 days to deliver depending on which...

What payment methods do you accept?

We accept all major credit cards, PayPal, PayPal Credit, personal Checks. On larger orders we offer Affirm (online financing), ACH direct transfer, and various financing options for large structures. You can read more about financing here.

Do you offer discounts or promos?

Yes, we frequently offer promotions which, if available, you can see on the sales banner on website page. You can also check out our Sales & Deals Page.

Do you offer assembly services on any of your products?

Currently, we only offer on-site assembly for our wooden playground sets. We do have fully assembled options on some products as well. Filter on our category pages by fully assembled or check the product description for additional info.

Do you offer a warranty?

In the product description of each product, you will find warranty info.

Is it possible to get the Star Barn without the top spire?

Yes, we can modify this kit for you without the top cupola and/or spire. Contact us directly for a quote.

Is it possible to get line drawings in advance for permitting purposes?

Yes, please email us directly for any supporting documentation you may need for codes and permitting process.

Can your garden lighthouses be used as well head cover?

Yes, the interior of our lighthouses are hollow. Please refer to the size chart in the product tabs for interior dimensions.

What is the diameter of the umbrella hole?

Standard umbrella hole diameter is 1.75", which fits most umbrella poles. If you require a larger umbrella hole, please contact us and we can adjust the diameter.

Are your EZ-Fit Shed Kits pre-cut for the job or do we still need to cut lumber? I would also be interested in another window, can this be added? Can I place this shed on a concrete slab?

This kit comes with prebuilt panelized wall sections and precut rafters. You will need to make some minor cuts. Tools Needed: Cordless Drill Tape Measure Step‐ladder Skilsaw Chalkline Speed Square Level Hammer This shed kit can be placed...

Affirm

Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders

I need a lighthouse that has an inside top dimension of 11” and a height of at least 3’. Do you have such a lighthouse that meets these dimensions?

Yes, please refer to our lighthouse size chart. This will give you the interior dimensions of our lighthouses.

Does this train set come with the train track base that it is sitting on in this picture? Or is it just the train cars? And is 25' the length of the set put together and spaced out as it is in the picture? Thanks!

Yes the track is included with the set as pictured. The set length dimension is the full length if cars are set up in a straight line, end to end.