Shipping and Delivery

When can I expect delivery?
Lead times are listed on each product page under the title and also down in the product description. Lead times indicate how long it takes to get your package ready to ship. From there, it could take an additional 2-5 days to deliver depending on which...
How are freight orders delivered?
All of our large items are delivered via freight truck. 2 people are required to be available during delivery to unload the truck. The driver will unwrap the pallet and hand the pieces or sections of the kit down to you.  Lift gates are available on ...
What countries do you ship your products to?
Currently, we only ship to the lower 48 states.
How do I get free shipping?
Free shipping is available on orders over $199, excluding particular large freight items such as playground sets, coops, kennels, etc. The freight charges will be listed on each product page for these items.
How are orders shipped?
Small orders will be shipped using the least expensive method, either USPS, FedEx, or UPS. Large items will ship via Freight.
How do I track my order?
Once your order has shipped, we will email you the shipping company and tracking number. On certain large item orders we use local shippers. In this case, we will email you the shippers contact info to arrange for a convenient delivery time.
My order arrived damaged! What do I do?
Contact us here Please include your order number, name, phone number, and send any pics and as much detail of what you need replaced.  We will do our best to get replacement parts shipped as soon as possible.
I only received part of my order. When will I receive the other item(s)?
If you ordered multiple items, chances are they're manufactured by different Amish shops. Please check lead times on each product page for the expected ship time. You can also contact us via chat, email, or phone, and we can provide a status update...
is it possible to set a date for delivery?
While we can't guarantee an exact delivery date, we can certainly hold and order or try to meet, as close as possible, a delivery window. Contact us directly for specific delivery inquiries.   Contact Us Here
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